FAQs

Avision Auto Glass

  • What is mobile auto glass repair and replacement?

    Mobile auto glass repair and replacement is a service where our technicians travel to your location to repair or replace your vehicle's glass. This eliminates the need for you to drive to a shop, offering convenience and saving you valuable time.
  • How do I know if my windshield can be repaired or needs to be replaced?

    Our technicians at Avision Auto Glass will evaluate the damage based on the size, depth, and location of the crack or chip. Generally, small chips and cracks less than six inches for cracks and one inch for chips can be repaired. More extensive damage or damage in critical areas may necessitate a complete windshield replacement.
  • What should I do before the technician arrives?

    Prior to your windshield installation service, please ensure your vehicle is parked in a secure, accessible location with ample space for our technician to work. We recommend removing any personal items from the interior and maintaining a clean vehicle.
  • How long does a repair or replacement take?

    The duration of the service varies depending on the type of work required. Typically, repairs are completed in 30 minutes to an hour, while replacements usually take between one to two hours.
  • Will my insurance cover the cost?

    Many insurance policies provide coverage for auto glass repair, replacement, and windshield replacement with minimal or no deductible. We recommend contacting your insurance provider to verify your coverage and understand any necessary procedures for filing a claim.
  • Is the replacement glass as good as the original?

    Reputable services utilize high-quality, industry-standard glass that meets or surpasses OEM (Original Equipment Manufacturer) specifications. We encourage you to inquire about the quality of glass used by your auto glass repair service. According to industry sources, properly maintained auto glass can last a decade or longer.
  • How long will I need to wait before driving my vehicle after a replacement?

    We typically advise waiting at least one hour after a windshield replacement before operating your vehicle. This allows sufficient time for the adhesive to cure properly. However, our technician will provide specific instructions based on the type of adhesive used in your particular case.
  • What if it rains or there's inclement weather on the day of my appointment?

    Our mobile auto glass repair service is equipped to work in various weather conditions. However, severe weather may result in delays or the need to reschedule. In the event of forecasted rain, our technician may employ specialized techniques to ensure the job is completed correctly.
  • Will a repair or replacement affect my vehicle's safety features?

    Modern windshields often incorporate integrated safety features such as sensors and cameras. Our professional service takes great care in handling these components during replacement. We ensure that any necessary recalibration of safety features is performed after the work is completed.
  • How can I prevent future damage to my auto glass?

    To reduce the risk of future damage or the need for a full windshield replacement, we recommend maintaining a safe distance from trucks or vehicles that may propel debris. Regular inspection of your windshield for small chips is advisable, addressing them promptly. Additionally, ensure your windshield wipers are in good condition to prevent scratches.